Category Archives: Central America

How Data Science and Technology Can Help Fight Ad Fraud

 

A lot of the media buying is shifting into the digital space, so how should marketers approach it to make it more effective?

 

What is ad fraud?

Ad fraud is described as something pretending to be a person, and therefore stealing impression from advertisers.

On top of that, 20% of impressions are lost, which sets you back on building sales and achieving success.

And even if some believe is going to decrease over time, it will happen only if the entire ecosystem addresses it.

We are all responsible”  said Ron Amram, Senior Media Director, Marketing, HEINEKEN USA. in the last conference of I/O 2015.

The only way to fight it, is to integrate collaborative solutions in the big ecosystem

There are 3 actions that can help fight ad fraud:

  • Identify bad actors: make them public, expose fraud from ad exchangers, those who sell “untruthfulll”  inventory.
  • Create blacklists
  • Identify more sophisticated threaths.

We are in the first stage of this problem: we are recognizing it as a problem and we are starting to talk about it.

The solution has to be both organizational and technological. Business practices will have to change.

It is a security issue, so we have to address it as such, investing in changing the mentality and work together to make it more secure.

The buy side and sell side will have to talk and agree on inventory. We are worldwide stepping into this stage. It’s time to reconcile.

“Today we are in a transition period, but soon the buy side, us, is going to  be able to spot the problem, and stop carrying all the burden” Michael Tiffany, Co-Founder and CEO, White Ops

The downside is that we don´t have standardized guidelines  yet, or independent organization to supervise ad fraud. So, this will be the first and most important step if we really want to change the game.

 

The good side

There is going to be more competition in quality, improving the quality of the inventory (ad exchangers, ad network, or referral services) and taking responsibility for it. Which means, creating best practices.

Creating identifiers that rewards good actors and punishes bad actors. And create tools for the middle man to be able to spot them or trust the inventory they are buying.

We need to raise the bar, to be precise about the type of malware. And make it public, establish protocols making an economic effect and provoke changes. 2/3 of the ad fraud came from compromised regulars people’s computers.

 

In conclusion, the solution would be a collaborative conversation working towards a  mutual agreement.

 

“People have realize the value of programmatic, and RTB, just now. Next step, how can we ensure it .” Douglas de Jager, Engineering Lead and Manager, Google Ad Traffic Quality, Google

 

¿Dónde estamos parados?

Hoy en día, nuestro sector se mueve a pasos extremadamente rápidos y la industria de medios digitales está dejando de ser rudimentaria y se está adaptando a los dispositivos de alto poder de procesamiento que el mercado presenta.

Cómo Estrategas de Marketing, qué significa esto para nosotros?

Es muy fácil, a veces, olvidarnos que los consumidores se hacen preguntas similares a la hora de ver o no un aviso nuestro o comprar un producto. “Por qué haría click?”, “Por qué entraría en ese sitio?”. Da la sensación que nos hemos estado enfocando demasiado en optimizar nuestras tecnologías hacia las últimas etapas del proceso de adquisición de clientes o en la fase de la transacción y olvidamos los objetivos primordiales.

Lo que estamos intentando, en última medida, es que nuestro marketing cobre sentido y  genere relaciones duraderas con las personas. Necesitamos responder los por qué de nuestras marcas (y sus usuarios) con nuestras acciones de marketing a través de todo el proceso de conversión.

Con el fin de responder esos “por qué”, el anunciante debe responder sus propias preguntas acerca del consumidor. “Qué hizo que el consumidor tuviera una necesidad? Qué hizo pensar a ese cliente acerca de esa necesidad en el momento en que lo hizo? Por qué decidió comportarse de la forma en que lo hizo en aquella plataforma/sitio?”

Necesitamos entender el contexto en el que alguien está interactuando con una marca y que llevó a esa persona a ese lugar y estado emocional en primer lugar.

Las marcas deben aprender a responder las preguntas de por qué tal o cual persona hizo lo que hizo y que era lo que estaba tratando de conseguir para luego incorporar ese conocimiento dentro de sus contenidos y tecnologías de medios

Esos anunciantes será capaces de enviar mensajes a sus audiencias durante ese proceso de conversión de los consumidores y podrán diferenciarse en los puntos que importan más: el interés y el deseo

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Y aquí es cuando  la Compra Programática ayuda a llegar a sus clientes en los segmentos medios de ese recorrido. Aquí es donde aporta un valor significativo para los anunciantes y el consumidor.

Woman on a beach jetty at Maldives

What Latin American Luxury Travelers Want

With gross bookings by Latin American travelers expected to go up by 23% a year to reach US$98 billion by 2016, travel brands obviously have some significant opportunities. And within that larger Latam travel market is the luxury traveler market. Until recently, not a lot of data has been easily available for Latin American luxury travelers. But a new study by the International Luxury Travel Market and Travesías media offers insights about Latam luxury travelers through a survey of 90 owners and managers in the region who cater to this market. The study includes responses from travel agencies in Argentina, Brazil, Chile, Colombia, Mexico, Puerto Rico, Peru and Venezuela. So here’s what Latin American luxury travelers want:

To Travel to the United States, France or Italy
The USA was the top-selling destination for the agents, followed by France and Italy. The United Kingdom ranked fourth and Spain ranked fifth.

To Explore Both Familiar and New Destinations
When asked about their biggest growth destinations, the agencies named China and Thailand as the two main ones. While the USA was also a growth destination and ranked nearly as high as China and Thailand, most of the growth destinations were less famous destinations like Maldives, Croatia, Vietnam and the United Arab Emirates.

To Go On a Cruise
When asked about the popularity of cruises among clients, 66% of the agencies said that cruises were popular, very popular or most popular among Latin American luxury travelers.

To Go in Groups
When asked about the demographics of their clients, only 24% of the agencies said they had single travelers. The large majority said they cater to families (89%) or couples (84%).

To Travel a Lot
More than a third (35%) of the agencies surveyed indicated that they had 3 bookings a year per client, compared to just 2% with one booking. And 40% indicated they had 4 to 5 or more bookings a year per client.

To Stay a While, But Not Too Long
The majority (78%) of Latin American luxury travelers have an average travel booking length of between 5 to 15 days. More than half (52%) have bookings of 10 to 15 days. Only 5% book for between 1 to 5 days and only 7% book for 15 to 20 days.

Contact US Media Consulting if you need help with media buying for a campaign targeting Latin Americans with any time of media, including programmatic.

Cartoon phone man king

Latin America Leads the World in Smartphone Growth

Market research firm GfK recently released its figures for smartphone growth and it looks like Latin America is leading the world in this area.

Smartphone sales in Latin America totaled 68.7 million in 2013 and went up by 59% in 2014 to total nearly 110 million units. In terms of sales value, Latin America is again the leader when it comes to smartphones: US$31 billion in 2014 versus US$20.6 billion in 2013—a 52% increase.

Here’s a graphic to illustrate the numbers and show the numbers in different markets:

Latam leads in smartphone sales

For advertisers and agencies, these numbers clearly point to the advantages of investing more in mobile campaigns and may explain the powerful growth in mobile advertising in Latin America that was recently projected by eMarketer. One challenge is determining exactly how to invest in mobile marketing in Latam: apps vs. mobile internet, for example. We have some advice on that here.

Please contact us to find out more how we can increase efficiencies for Latin American advertisers and agencies through media services like planning or buying or via advertising technology solutions like programmatic buying.

Man With Smart Phone

The Data Every Latin American Digital Marketer Needs

With oceans of data floating around, all from different sources and sometimes conflicting, it’s key to be able to drill down to the essentials. So in this post we do exactly that with the Latin American online market. A quick scroll down will show you some key numbers you can use for background in preparing proposals or memos or for sharing with colleagues.

Market Size
Emarketer estimates there are 309 million Internet users in Latin America and that by the end of 2015 there will be more than 331 million. Here’s a look at eMarketer’s projections of Latin American Internet users with certain larger markets broken out (click to enlarge):

Internet users in Latam 2013 to 2018

Average CTR for Online Ads in Latin America
Even though comScore and other sources rightfully point out that CTR is not really the best measure for the effectiveness of online ads, just for reference, Sizmek reported the following:

  • Average CTR for a banner ad in Latin America: .12%
  • Average CTR for rich media ads in Latin America: .29%
  • Average CTR for rich media polite video formats: .48%
  • Average CTR for polite banners in Latin America: .15%
  • Average CTR for expandable banners in Latin America: .19%

Email Marketing
While we don’t have recent numbers for all of Latin America, in late 2012 Return Path—an email intelligence company—reported that Latin America had the lowest inbox placement rate of all regions studied: 69%. In September 2014 Return Path noted that Brazil had 60% inbox placement rate for emails, compared to rates of more than 80% in the U.S., Canada, U.K., France, Germany and Italy.

Mobile
According to eMarketer, 194 million Latin Americans access the Internet with mobile phones and of these 126 million do so via smartphones. By the end of 2015 there will be more than 152 million smartphone users in Latin America and Chile will lead the region in smartphone penetration with 55.5%.
While in 2015 Mexico will have the highest tablet penetration in Latin America at 35%, Brazil will have nearly 35 million tablet users in 2015 compared to just under 23 million in Mexico. Overall, by the end of 2015 more than 92 million Latin Americans will own tablets. Given that the Population Reference Bureau reports that the region has a population of 618 million, this means that there will be nearly 15% tablet penetration in Latin America by the end of 2015. Below are some data tables from eMarketer on smartphone penetration and tablet penetration in Latam (click to enlarge):

smartphone penetration latam

tablet penetration Latam
Smartphone Shopping
According to a 2014 study from ING Global Solutions, 54% of Latin Americans have bought a product with their smartphones (click to enlarge):

Smartphone shopping

Online Videos
A couple of sources offer guidance in this regard. The Digilats study from JWT surveyed more than 9,000 Latin American Internet users from 9 countries and found that 67% said they watched online videos (click to enlarge):

Latam study streaming and other online activities
ComScore has a different set of numbers (click to enlarge):

Online video viewers Latam

Now, it’s important to note that comScore lists a smaller amount of Internet users for countries than other sources. For example, if we extrapolate out the numbers above, it would seem that comScore is reporting a total of 75 million Internet users in Brazil, while both IBOPE and eMarketer indicate that their more than 100 million Brazilian Internet users.

In addition, data from Google and TNS indicates that Internet users in Brazil watch online video ads more frequently than those in Argentina or Mexico. In fact, 36% of Brazilian Internet users say they watch online video ads every day. Brazilians are also more likely than other Latin Americans to watch mobile video: 35% of Brazilian smartphone users watch mobile online videos at least daily, compared to 25% of Mexican smartphone users and 19% of Argentine smartphone users.

Online Reviews
The Digilats study of Latin American Internet users by JWT indicated that significant percentages of Latin Americans are reading online reviews of products (click to enlarge):

Digilats product review

Online Research Before Purchase
A recent eCMetrics study of Christmas shoppers in Latin America showed that a majority of Latin Americans tend to research products online before purchasing, including reading product reviews. This dovetails with results from other studies. For example, the Consumer Barometer study from TNS and Google showed that 47% of Argentines researched their last purchase online and offline while 53% of Brazilians AND 53% of Mexicans reported doing the same thing.  In addition, the JWT Digilats study showed the products that Latin American Internet users were most likely to search online (click to enlarge):

Products researched online latam

Social Media
It’s fairly obvious that this is a huge area with Latin American Internet users. Some of the key takeaways with this would be:

>>>Latin Americans spend more time on social media than people from any other region (click to enlarge):

social media engagement latam

 

>>>The overwhelming majority of the time that Latin Americans spend on social media is spent on Facebook (click to enlarge):

Facebook dominance Latam

>>>Mobile is increasingly becoming an important way for Latin Americans to access social media (click to enlarge):

mobile social media users in latam

Contact us to find out more how we can help you reach Latin American Internet users with digital media buying or via MediaDesk, Latin America’s premier programmatic buying platform.

Flying dollars banknotes isolated on white

Where Ad Investment in Latin America Should Go in 2015

The challenge that every marketer faces is how to develop a media budget that delivers the best results. Making changes to your approach is hard, not only because of the risk but also because of the need to sell other people in the company on those changes. But as the media landscape changes, it’s actually a bigger risk to make no changes, since you can easily fall out of step with your customers. In reviewing the data, here are some areas that both brands and media agencies need to look more closely at in executing their 2015 campaigns.

#1: Mobile Programmatic
Mexico clearly leads Latin America when it comes to mobile ad investment and is set to reach US$287 million by next year, while Brazil mobile ad investment will reach US$245 million and Argentine mobile ad spend will be a surprisingly small US$14.5 million.

But this modest level of investment doesn’t seem to jibe with the mobile boom happening in Latam. For instance:

And if those numbers aren’t enough to get the point across, see how smartphone penetration, tablet ownership and mobile Internet user are growing in other Latam markets, including Chile, Peru, Colombia, Ecuador and Venezuela.

Now to programmatic. We know that programmatic ad spend is set to spike dramatically in Latin America, so definitely the industry knows this works. The advantages of the tight targeting of programmatic are becoming clearer, in addition to the fact that it may deliver a more efficient spend than manual online ad buying.

Given this, it seems logical that brands need to deepen their mobile spend. And if the concern is that mobile may be a risk, why not look at some trials with mobile programmatic? Sharper targeting could lead to even better results with mobile and allow brands to fully take advantage of an audience that’s using smartphones more and more in the purchase process.

As such, it seems clear that brands need to run programmatic mobile trials and increase their conventional mobile ad spend in 2015. We can help with this: find out more here.

#2: Social
The numbers on social make things pretty clear:

Ok, so we know we have a good audience. Then why is social network ad spending in all of Latin America only estimated to be US$481 million in 2014 and only to increase by 23% in 2015?

Per user, advertisers will spend US$2.52 on social network advertising in Latin America, compared to $46 per user spent in North America and $27 per user in Western Europe.

How does this make sense when comScore reports that the average social media user in Latam spends 8.67 hours a month on social media versus 8.07 hours spent by Europeans and 6 hours a month spent by North Americans?

>>>The Approach with Social
There are several ways brands should leverage this Latam love of social in 2015:

Facebook retargeting. On one hand, we have 200 million Facebook users. On the other, in 2014 we have e-commerce growing by 40% in Argentina, by 23% in Brazil, by 20% in Mexico and by 45% in Colombia. So obviously it makes sense to retarget people who visit e-commerce sites with ads on Facebook. You can find out more on how that works here or just contact us directly since we’re experts in this area and partners with Triggit, a leading company in Facebook Exchange retargeting around the world.

Native advertising and content marketing. Do any of you know how much Latin American marketers are spending on native advertising or content marketing? Many of us don’t know yet, and the reason is because no surveys that report tactical spend by Latam marketers has been released. But it doesn’t seem to be much, if at all.

And what a missed opportunity. Mobile Internet is expanding hugely in Latin America and part of that entails people checking social networks on their cell phones: 30% of Mexicans, 37% of Chileans, 32% of Argentines and 19% of Brazilians, according to one study. But other studies confirm this trend: see here, here and here.

This means that people are checking their Facebook feeds, scrolling down: this makes it the perfect place for you to include a sponsored post that’s part of your content marketing. A recent survey of American marketers showed that 23% are devoting more than half of their 2015 budget to content production. Why? Because posts on topics and videos, for example, are good ways to engage people and sell. A post can lead back to a mini-site where your content lives—along with banners to convert people. Or you can set up a content channel on a portal—something we helped a client do with iG a few years ago and which worked very well. And you can leverage content even further with mobile: 55% of Brazilians recently said that video was their preferred format for mobile ads.

Sponsored social. This trend has taken off in the U.S. and it makes sense: use social media users with strong followings to promote brands. A recent study showed that 52% of American marketers had used this tactic in 2014, nearly as many as those who used online display advertising (58%). This could be a trickier tactic to deploy but it definitely merits some trials considering the potential it has.

Bottom Line
As an industry, we’re skipping around the surface of the potential of digital in Latam with light investments. It’s not about jumping on the bandwagon to be cool. It’s about adjusting our business practices to our audience habits. And that’s just good business.

Contact us to learn more about how we can spike your response in 2015 via mobile, programmatic, mobile programmatic, Facebook retargeting, social and a deeper dive into digital campaigns.

 

Fernando Monedero color

Latam Digital Media Trends for 2015: An Interview with Fernando Monedero of MEC

Even if 2014 isn’t exactly in the rearview yet, there’s not much of it left. So when we look at 2015, we wanted to consider which digital media trends will be the strongest in Latin America. So we sat down with an expert—Fernando Monedero, Regional Digital Director for MEC—to get his take on what’s next in 2015.

It seems like every year is predicted to be “The Year of Mobile” in Latin America, in which mobile will occupy a top slot alongside the other forms of media. How do you see the role of mobile in 2015 in Latam?

I don’t know if it will be “The Year of Mobile,” but we do know that Latin America is growing rapidly in terms of Internet connections through broadband on smartphones and tablets, as well as in the number of these devices. This indicates the relevance that this form of media is gaining with the population and, as a result, with the consumers of brands. I think that brands are realizing this and that mobile will have a larger presence in their marketing strategies.

How strong will social TV be in 2015? Will we see more buys that integrate TV advertising with complementary advertising on social media?

We’re living in a multiscreen world in which marketing professionals are looking for innovative ways to connect with consumers.
Our TV watching experience is becoming a social event. TV and social media are changing our passive experience to make it more social and interactive: now a conversation about the shows we watch is taking place. We’re experiencing the rapid rise of social TV.

Some companies have projected that in 2015, we’ll see strong increase in programmatic ad spend in Latin America. Do you agree?

Totally. It’s a much more efficient way to buy media. With this new media landscape, marketing professionals will need smart systems to buy media, with new algorithms to increase their understanding of consumers and improve targeting based on behavior. [Programmatic buying] involves a big-picture understanding of brand messaging, facilitating customization, transparency and real-time integration to connect brands to consumers through greater credibility and the continual visibility and relevance of the brand.

Do you think that we’ll see greater investment with the programmatic purchase of mobile advertising or with online videos? If so, do you think that brands will spend more with these two types of advertising through programmatic buying?

Mobile is just another channel within programmatic buying and as an ad format, video is becoming much more relevant due to its wide range of possibilities for communication and interaction; it’s not necessarily where brands will spend more, but we’ll surely see an increase in spend.

In the United States, marketing professionals are investing more in native advertising. In 2015 will we see a parallel increase in Latin America in terms of native advertising?

Yes, I believe so; it’s minimally intrusive form of communication that lends itself to multiple platforms, which brands like. On the part of the consumer, I think that it will be more accepted by older rather than younger consumers, since the latter will be able to identify native ads as advertising with greater ease.

Have you observed any preference for any particular type of native advertising on the part of advertisers? Perhaps online video?

I think it’s interesting how mobile native advertising will be bought and sold programmatically.

According to comScore, in 2014 Facebook continues to dominate the social media scene in Latin America. But in the United States, marketing professionals are taking advantage of other social networks like Snapchat, Pinterest and Instagram, among others. Do you think that in 2015 we will see newer social networks become stronger in Latam?

Facebook is not the only option, but it is and in 2015 will continue to be the first option for any advertiser when it comes to communication through social networks. In my opinion, Pinterest will indeed take on more relevance, especially in categories related to higher social strata; the rest [of the social networks] will have growth but won’t be that significant.

Will there be a trend that we have not cited so far that you think will be strong in 2015?

I think that the intelligent use of data will be a determining factor in the communications strategies of brands, as well in their optimization processes. These days, technology allows us to understand much better who the consumer is and what they want, and the use of data management platforms (DMPs), tools and dashboards to understand information will be of great importance in 2015.

 

 

Growth Arrow on Laptop Computer

The Latest on the Emerging Internet Markets in Latin America

While data is abundant for some of the larger online markets in Latin America, for certain smaller markets it’s difficult to find data to drive decisions. Fortunately, comScore and other organizations have conducted some recent studies that will be helpful in understanding Internet users in Latam’s emerging online markets. As such, below we detail key findings for each market.

Central America
CENTRAL AMERICA

  • 62% of Central American internet users say the Internet advertising offers the most information and 51% say it’s more creative and innovative than advertising on other media
  • 74% of Central American Internet users research products online before making a purchase offline
  • 68% are motivated by online advertising to visit the advertised store and 67% say that online advertising motivates them to visit a brand’s website
  • 87% of Central American Internet users go on social media sites
  • 87% of Central American Internet users view online videos
  • 57% accept seeing a preroll advertisement as “payment” for viewing content and 54% have no problem
  • 95% of Central American Internet users go on Facebook, compared to 60% who visit Twitter and much lower percentages that visit other sites, such as LinkedIn (29%), Sonico (20%), Instagram 19%), Pinterest (7%), FourSquare (4%) and Tumblr (3%)
  • 98% of Central American Internet users go online with PCs or laptops, but 62% use smartphones and 58% use feature phones, with only 29% using tablets
  • Among Central American mobile phone users, Android has 43% share, followed by Blackberry with 37% and the iPhone with 25%
  • 2 out of 3 Central American mobile users visit social media sites with their phones
  • 7 of 10 smartphone users in Central America use their phones frequently while watching TV

Source: comScore

Chile_flag
CHILE

  • 26% of Chilean online consumers are “extreme users,” meaning that they have an intensive use of technology in their purchase process; Chile is tied with the United States for second place in this area, surpassed only by China*
  • 41% of Chileans use 3 screens in their daily lives, suggesting strong potential for Social TV solutions**
  • The average amount of Facebook fans on the top pages in Chile went up by 126% between 2013 and 2014***
  • Actions on social media in Chile went up by 100% between Q2 2013 and Q2 2014, with 96% of social media actions taking place on Facebook***
  • Instagram actions went up by 677% in Chile between 2013 and 2014 but only account for 1.9% of the total amount of social media actions taken in Chile in this period***
  • As with other markets, photos make up the majority (71%) of social media posts in Chile and they account for nearly 80% of the engagement***
  • News sites have a reach of nearly 85% in Chile, higher than any other Latam country***
  • Nearly 19% of the web pages viewed in Chile are seen on a mobile phone or tablet and in this regard Chile is only surpassed by Mexico***
  • Android devices account for 80% of the mobile traffic in Chile***

Sources: *GfK, **Movistar, ***comScore

Peru Flag http://www.dreamstime.com/stock-photos-peru-flag-image5086123
PERU

  • There are more than 11 million Internet users in Peru*
  • Peruvians from socioeconomic classes AB are the heaviest users and tend to go online with mobile devices, while those from class C use a PC or laptop and usually connect from home*
  • Like other Latin American internautas, Peruvians spend lots of time on social media sites: nearly 7 hours per month per user**
  • Search, services, social media, portals and entertainment are the top site categories in Peru in terms of visits**
  • Repeating a common pattern worldwide, Facebook is the #1 social media site in Peru, with nearly double the amount of uniques as LinkedIn, the #2 social site in the country**
  • The travel category has a deeper reach in Peru (25%) than in all of Latin America (22.8%)**
  • Page views from mobile devices now make up more than 12% of total page views in Peru, up 11% compared to 2013**

Sources: *Ipsos Peru, **comScore

puerto-rico-flag-button-pin-badge-6664-p
PUERTO RICO

  • Internet penetration in Puerto Rico is at 58%
  • There are more than 1.8 million Internet users in Puerto Rico aged 12 or older, with 60% penetration proyected for 2015
  • The majority (nearly 77%) of Puerto Rican Internet users go online with a cell phone, nearly 54% use a PC and nearly 15% use a tablet
  • Overall, nearly 87% of Puerto Rican Internet users have a profile on social media
  • Nearly 80% of Puerto Ricans on social media have a Facebook profile, while 41% are on YouTube and 34% are on Instagram

Source: SME, Asociación de Ejecutivos de Ventas y Mercadeo de Puerto Rico

http://www.dreamstime.com/royalty-free-stock-photo-venezuela-flag-image5086225
VENEZUELA

  • 41% of Venezuelans have access to the Internet and 90% of Venezuelan Internet users go online every day*
  • 61% of Venezuelan Internet users access the Internet via a mobile device*
  • 91% of Venezuelan Internet users are on Facebook*
  • Venezuelan Internet users spend an average of 16 hours a week online*
  • The top daily online activities for Venezuelans include social networking (73%), email (82%), getting info on news, sports and weather (59%), going to education sites (48%) and listening to music (44%)*
  • 90% of Venezuelan Internet users are on social media, a higher percentage than American Internet users (83%) or the global percentage (80.9%)**
  • 46.5% of Facebook users in Venezuela are ages 13 to 24, while nearly 34% are ages 18 to 24 and nearly 27% are ages 25 to 34, with people 35 to 44 accounting for 14.6% and those 55 and over accounting for 4.7%***
  • Only 14% of Venezuelan Internet users are active on Twitter****

Sources: *JWT, Digilats study 2014, **comScore, April 2014, ***Socialbakers, ****PeerReach

Contact us to find out more how we can help your agency increase its efficiencies via online ad campaigns or new ad technology developed for the Latin American market.

00 millennials

Reaching Millennials with Media in Latin America

Much like Big Data, content marketing and programmatic buying, marketing to Millennials has become a hot topic. It makes sense: Millennials (people aged 13 to 28) are the largest age group in Latin America, according to a report from Tendencias Digitales released in March 2014. According to the report, called Conecta tu marca con los millennials, 30% of the population in Latin America are Millennials, while 27% are Generation X (people 29 to 48), 26% are Generation Z (under 12), 13% are baby boomers (49 to 68) and 4% are veterans (over 69).

Given that Latin America’s population is at around 588 million, this means there are 176 million Latin American Millennials, a pretty significant market. Based on some of the latest research we have reviewed, here are some suggestions for tailoring to your media strategy to Millennials in Latam.

#1 Online Trumps TV
When we look at ad spend in Latin America, clearly TV rules and in most countries free TV takes up the majority of ad spend. For example, free TV takes up 66% of ad spend in Brazil, 53% of the ad spend in Mexico and 49% of the ad spend in Peru, as summarized in our recent media report.
Yet only 68% of Latin American Millennials say they watch TV, compared to 75% of Generation X and 72% of Baby Boomers. A larger percentage (74%) of Millennials in Latin America go online than other age groups, such as generation X (69%) and Baby boomers (72%).*
Beyond overall usage, Millennials in Latin America spend an average of 7 hours a day online, the same amount as those in North America. When asked which form of media provides the credible coverage of news, 45% of Latin American Millennials picked Internet and social media, as opposed to 33% selecting TV news and 18% selecting print news. In addition, when asked to select their favorite entertainment medium, 69% of Latin American Millennials chose Internet, while only 28% chose TV.**
Sources: *Tendencias Digitales, **Telefónica

#2 Invest in Online Video
Research keeps pointing to the heavy consumption of online video in Latin America, and it all likelihood it’s probably driven by Millennials. This is because 59% of Millennials in Latin America watch movies online and 46% watch TV online, much higher percentages than other age groups: in comparison, 47% of Generation Xers watch movies online and 33% watch TV shows. The percentages are even lower for Baby Boomers in Latam: 36% watch movies online and 21% watch TV shows online.
Source: Tendencias Digitales

#3: Socialize
It’s clearly not a shock that 88% of Latin American Millennials have social media profiles, especially since social media is the #1 activity among Latam Internet users. Now, in terms of weighing these investments, of the 88% of Latam Millennials on social media, nearly all (93%) are on Facebook, while much smaller percentages report using Instagram (29%) and Foursquare (10%).*

Beyond use, social media are a stronger influencer on the purchase decisions of Millennials in Latam than they are with other age groups. And when structuring social media marketing, agencies and advertisers should keep in mind that Millennials tend to want specific benefits from brands: 69% want promotions and 45% want activities.**
Sources: *Tendencias Digitales,** Telefónica

#4 Mobilize
As part of any brand’s online strategy to reach Latin American millennials, mobile has to play a huge role because it’s such a huge part of their online behavior and daily lives. Let’s take a look:

  • 80% of Latin American millennials say they connect to social networks with their mobile phones*
  • In general, they prefer using mobile devices to look for product info and prices*
  • 68% of Latin American Millennials surveyed by Telefonica in 2013 said that they own a smartphone**
  • In a Cisco survey, 60% of Latin American Millennial respondents said they check their smartphones compulsively for emails, texts or social media updates***
  • When segmented by gender, 85% of female Millennial smartphone users check their phones compulsively, while 63% of males report this compulsive checking***
  • Among Latam Millennials, smartphones were twice as popular as desktop PCs and three times more popular than tablets***
  • 90% of Latin American Millennials say that checking their smartphones is an important part of their morning routines***
  • 60% of Latin American Millennials use 1 to 9 apps regularly and 20% use 20-25 apps regularly***
  • Nearly 70% say that smartphone apps are important to their daily lives***

Sources: *Tendencias Digitales, **Telefónica, ***Cisco

Contact us to find out more how we can help you reach Latin American Millennials with online media options that include social and mobile.

 

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Using Behavior to Reach Latin American Internet Users

In targeting the Latam online audience, understanding their behavior and activities is crucial to initiate and later optimize campaigns. A recent study from JWT polled thousands of Latin American Internet users in countries like Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, Puerto Rico and Venezuela. The JWT study includes some behavioral data that could be helpful for agencies and advertisers. Here are some of the key takeaways:

# social tv
#1 Consider a Social TV Campaign

Nearly 6 out of 10 (58%) of Latin American Internet users say that they watch TV while online. And since we know that mobile Internet is growing hugely in Latam (along with tablet and smartphone acquisition), it stands to reason that these internautas are going online with mobile devices while watching TV.  In fact, significant percentages of Latin Americans in the JWT study report that they go online with mobile devices:

  • 58% of Brazilians
  • 66% of Chileans
  • 61% of Venezuelans
  • 62% of Puerto Ricans
  • 57% of Mexicans
  • 54% of Colombians
  • 54% of Ecuadorians
  • 49% of Argentines
  • 44% of Peruvians

Further supporting this is a study from Ericsson that revealed that 62% of Argentines, Brazilians and Mexicans go online with mobile devices and another on Chileans doing the same.
As such, agencies and advertisers may want to explore the possibilities with the Shazam mobile app and other solutions that combine TV advertising with mobile components.

deezer
#2 Up Investment in Online Video & Music Sites

Nearly 7 in 10 (67%) of Latin American Internet users say they watch or download online videos, while 58% download music and 30% stream radio. Also, more than half (53%) say that they listen to music online. Besides exploring programmatic buying of ads on video sites to improve efficiency and overall investment in online video advertising, brands and agencies can also evaluate the opportunities offered by sites like Deezer, the world’s leading legal music streaming service.

mobile money
#3 Put Money in Mobile

While 89% of Latin American Internet users access the Internet from a PC at home, the #2 device they use is a smartphone: 56% go online with these. And 24% go online with tablets, compared to 32% going online from a PC at work and 17% connecting via a PC at school and 13% using a PC at an Internet café. A recent study from PriceWaterhouseCoopers offers some ideas for crafting mobile campaigns that appeal to Brazilians and it may have applicability for the rest of Latam. Regardless, device adoption suggests that our online campaigns need a significant mobile component just to continue reaching Latam Internet users that rely more and more on these devices to connect.

# social money
#4 Be Smart about Social

Not surprisingly, the JWT study shows that 76% of Latin American Internet users engage in social networking every day. The tricky part for agencies and advertisers is that there’s pressure to stay current with all the new networks that are popping up. While many of these social networks can offer some interesting opportunities to connect with certain niche groups, the key metric to factor in is time spent. A 2014 report from comScore indicates that more than 95% of the time that Latin Americans spend on social media sites is spent on Facebook, so this suggests that we should weigh our investments accordingly. Otherwise, despite the growth of Twitter and LinkedIn, brands may not see good results with campaigns, simply because people aren’t on these long enough to see ads. With Facebook, retargeting through Facebook Exchange may be a way to maximize reach because of its basis in proven behavior, as opposed to sponsored posts or other types of ads.

Contact us to learn more about how we can help with a variety of these tactics, media and platform, including programmatic buying of display or online video ads, campaigns on Shazam or Deezer, mobile advertising and retargeting via Facebook Exchange.